Being a grandparent is one of life’s greatest joys but, when grandparents are denied visitation or custody of their grandchild, the sense of loss and feeling of hopelessness can be overwhelming. In New York, grandparents may have a legal right to visitation or custody of their grandchildren in certain circumstances. Although visitation rights or custody are not guaranteed, the courts will allow grandparents’ rights when the following three elements are proven to exist: 1) that the grandparents have legal standing to participate in a court proceeding; 2) granting visitation rights or custody is in the best interest of the child; and 3) the grandparents have a pre-existing relationship with the child.